ServiceNow CIS-EM Quiz 1 Topic 7 Questions 1-5

Question: 1

A customer informs you that they already have monitoring and event management tools.

Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)

AServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.

BServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.

CServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

DServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.

EServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

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Question: 2

What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?

ADeployment wizard

BStep-by-step guide

CChecklist application

DGuided setup

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Question: 3

In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?

ANo correlation rules have been defined

BNo event management rules have been defined

CApplication services are not operational

DNo CMDB is configured

EThe alert correlation property that enables grouping is set to false

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Question: 4

What feature would you use to trigger a workflow or automatically generate tasks via templates?

AEvent rules

BTask rules

CAlert management rules

DAlert correlation rules

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Question: 5

What missing attribute would cause an event to have a state of Error?

AMetric Name

BSource

CClassification

DNode

ESeverity

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ServiceNow CIS-EM Quiz:1 Topic:7 Questions:1-5