Salesforce Salesforce Slack Administrator Quiz 1 Topic 4 Questions 1-5

Question: 1

You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.

The requirements:

* Users want to be able to access their old messages and integrate Slack with

their calendars.

* You want to use Okta to provision users in order to provide additional security

and simplicity to the employee onboarding process.

* Field representatives need to be able to access Slack securely on their company-owned mobile devices.

Based on the requirements, what should you recommend?

(Select the best answer.)

AStay with the Slack Free plan for another year.

BMove to the Slack Pro plan.

CMove to the Slack Business+ plan.

DMove to the Slack Enterprise Grid plan.

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Question: 2

As the Org Admin of a large corporation you've recently received an influx of requests from external people your org is connected with via Slack Connect to obtain information you need to resolve these requests, you navigate to the External People Management dashboard.

Which TWO actions can you take within this dashboard7

Choose 2 answers

ARemove external members from slack Connect channels when they were invited with 'Can only post' permissions

BRemove external members from Slack Connect channels when they were invited with 'Can post & invite'' permissions

Cview all Slack Connect invitations

DApprove or deny Slack Connect requests

Eview all external people connected to your org and the slack connect channels they belong to

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Question: 3

You're an admin for your company's Slack Enterprise Grid org. You started an initiative focusing on new ways to engage employees. There are channels for pets, affinity groups, and more, but the number of channels has become too large for your company'? single workspace. Employees are reporting that it is difficult to find relevant customer information. The leadership team has asked you for guidance on how to proceed.

What do you recommend as a next step?

(Select the best answer.)

ACreate a new Social workspace, and make all the channels multi-workspace.

BDelete or consolidate some of the social channels since there are too many.

CCreate a new Social workspace, and move the relevant channels to that workspace.

DDelete social channels that have been inactive for more than 90 days.

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Question: 4

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

AAsk the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

BAsk the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

CPost their question on their behalf in a public #help channel and respond in thread.

DRespond to each employee via direct message with the answer to their question.

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Question: 5

You're planning a surprise milestone birthday party for your Team Leader virtually. Currently, the planning committee consists of two other direct team members However, there are plans to invite a few cross-functional friends, and ask them to contribute towards a gift basket and flowers.

What should you do to facilitate the conversation?

(Select the best answer.)

ACreate a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

BCreate a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process

CCreate a thread for planning in your existing team channel and ^mention the team members on the planning committee

DCreate a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

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Salesforce Salesforce Slack Administrator Quiz:1 Topic:4 Questions:1-5