Question: 1
Universal Containers wants to back-up Salesforce data on a monthly basis. Which set of tools can a system administrator use to meet this requirement?
Question: 2
Universal Containers has two sales groups. Each group has its own unique sales process.
How can an administrator ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
Question: 3
Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.
Which three features will allow Support Agents to quickly document the details of these meetings? Choose 3 answers
Question: 4
The head of marketing at Ursa Major Solar uses a spreadsheet of email addresses obtained from the company website. The administrator needs to ensure that this spreadsheet stays updated by using the Data Import Wizard.
Which set of fields are required to update the contact with the new email address7
Question: 5
A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts. What should an administrator do to meet this requirement?
