Question: 1
At Ursa Major Solar, a workflow rule is in place that sends a reminder email 20 days before the warranty expiration date. A custom ...... another three years.
What is the expected behavior for the email workflow rule?
Question: 2
The support group at Universal Containers wants agents to capture different Information for product support and Inquiry cases. In addition, the lifecycle for product support cases should
have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements?
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Question: 3
The administrator has added the company IP address ranges to the network acess section,
What will happen when a user tries to log in from outside the company network?
Question: 4
Which two ways allow a sales user to relate an opportunity to a campaign?
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Question: 5
An Administrator at Ursa Major Solar is converting a lead and needs to capture custom lead data on the converted contact, what should the administrator do to accomplish this goal?