Salesforce Salesforce Administrator Quiz 13 Topic 4 Questions 61-65

Question: 1

Which two actions can be completed with a workflow field update.

Which two actions can UMS complete with this feature?

Choose 2 answers

AChange the record type of a record.

BSelect a formula field for a field update.

CApply a specific value to a field.

DUpdate the value of a field on a child object.

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Question: 2

What are two considerations when configuring the lead conversion process?

Choose 2 answers

ACustom lead fields can be mapped to account, contact, and opportunity fields.

BStandard lead fields are automatically converted to account, contact, and opportunity fields.

CCustom lead fields can be mapped to custom object fields.

DRoll -up summary lead fields can be mapped to custom contact fields.

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Question: 3

Ursa Major Solar uses data from the grand total of a custom report to create their dashboard. Which two components will populate the grand total properly?

Choose 2 answers

AChart

BGauge

CTable

DMetric

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Question: 4

Ursa Major Solar is a Canadian company that has the following set up in Salesforce:

* They have activated Web-to-Case on their corporate website.

* Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides.

* Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West.

Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World. Which solution will satisfy this requirement?

AIn Case Support Settings, change Default Case Owner to Queue - World.

BIn an Active Case Flow, change the name of the Queue to World.

CUsing a Workflow Rule, change the owner of new Cases outside CANADA to Queue - World.

DUsing a Trigger, change the owner of Cases outside CANADA to Queue - World.

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Question: 5

At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forgets.

How should an administrator automate submission so al new public articles will enter the approval process?

ADefault the Submit for Approval button

BUpdate initial Actions

CUse Process Builder

DCreate a new record type and page layout

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Salesforce Salesforce Administrator Quiz:13 Topic:4 Questions:61-65