Salesforce Salesforce Administrator Quiz 59 Topic 2 Questions 291-295

Question: 1

Sales reps are supposed to create a record on a child object of Opportunities called Survey Request when an Opportunity is moved to Closed Won. The VP of Sales Operations has

indicated that this doesn't always happen or the rep doesn't populate all fields correctly. The system administrator has been asked to remove permissions from Sales to create these

records and automate record creation.

Which tool should be used?

AWorkflow

BApprovals

CVisual Flow

DProcess Builder

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Question: 2

Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue." How should an

Administrator configure the Case management process to implement this requirement?

ACreate an Assignment Rule to assign all Cases where Status = High to the High Priority Queue.

BCreate an Escalation Rule to assign all Cases where Status = High to the High Priority Queue
based on the last modification time and set the Age Over to 4 (Hours).

CCreate a Case Milestone to assign all Cases where Status = High to the High Priority Queue
based on the last modification time and set the Age Over to 4 (Hours).

DCreate an Escalation Rule to assign all Cases where Status = High to the High Priority Queue
based on when the Pencil & Paper case is created.

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Question: 3

A sales manager at Universal Containers wants to rename and delete dashboards in the

California Dashboards Folder. How should a System Administrator accomplish this?

Choose 1 answers

AGo to the California Sales Dashboards Folder, Share, and choose View access for the Sales
Manager. Calculator

BGo to the California Sales Dashboards Folder, Share, and choose View access for the Sales
Manager's Profile.

CGo to the California Sales Dashboards Folder, Share, and choose Edit access for the Sales
Manager.

DGo to the California Sales Dashboards Folder, Share, and choose Manage access for the
Sales Manager.

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Question: 4

The VP of Sales is using Collaborative Forecasting to track sales rep quote attainment. The VP wants to be notified when sales reps move the Opportunity Stage backward In the sales

process. Multiple Books Which feature should the System Administrator use?

AField History Tracking report

BWorkflow rule

CValidation Rule

DBig Deal Alert

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Question: 5

An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished?

Choose 2 answers

AAssign a permission set to all users.

BAssign all users to a custom profile.

CEnable the Marketing User checkbox.

DModify the Marketing User profile.

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Salesforce Salesforce Administrator Quiz:59 Topic:2 Questions:291-295