Salesforce Salesforce AI Specialist Quiz 1 Topic 1 Questions 1-5

Question: 1

Universal Containers implemented Einstein Copilot for its users.

One user complains that Einstein Copilot is not deleting activities from the past 7 days.

What is the reason for this issue?

AEinstein Copilot Delete Record Action permission is not associated to the user.

BEinstein Copilot does not have the permission to delete the user's records.

CEinstein Copilot does not support the Delete Record action.

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Question: 2

Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests.

What should an AI Specialist recommend to generate this email?

AStandard email marketing template using Apex or flows for matching interest in products

BCustom sales email template which is grounded with interest and product information

CStandard email draft with Einstein and choose standard email template

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Question: 3

Universal Containers is very concerned about security compliance and wants to understand:

Which prompt text is sent to the large language model (LLM)

* How it is masked

* The masked response

What should the AI Specialist recommend?

AIngest the Einstein Shield Event logs into CRM Analytics.

BReview the debug logs of the running user.

CEnable audit trail in the Einstein Trust Layer.

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Question: 4

A Salesforce Administrator is exploring the capabilities of Einstein Copilot to enhance user interaction within their organization. They are particularly interested in how Einstein Copilot processes user requests and the mechanism it employs to deliver responses. The administrator is evaluating whether Einstein Copilot directly interfaces with a large language model (LLM) to fetch and display responses to user inquiries, facilitating a broad range of requests from users.

How does Einstein Copilot handle user requests In Salesforce?

AEinstein Copilot will trigger a flow that utilizes a prompt template to generate the message.

BEinstein Copilot will perform an HTTP callout to an LLM provider.

CEinstein Copilot analyzes the user's request and LLM technology is used to generate and display the appropriate response.

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Question: 5

Universal Containers (UC) wants to offer personalized service experiences and reduce agent handling time with Al-generated email responses, grounded in Knowledge base.

Salesforce Salesforce AI Specialist Quiz:1 Topic:1 Questions:1-5