Salesforce Sales Cloud Consultant Quiz 38 Topic 9 Questions 186-190

Question: 1

Cloud Kicks is now live and training is complete, but the system administrator keeps calling with questions about the process. Which strategy should the Consultant use?

ATest the process to make sure it still works.

BDirect the admin to ask Salesforce

CConduct a Knowledge Transfer with the admin.

DHave the admin review the solution design.

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Question: 2

Cloud Kicks recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by opportunities generated by the sales representatives. What can the Consultant recommend to measure sales user adoption?

ARefer back to the project plan to see if the goals were met

BCreate a trend report to determine if there is an increase in deals closed.

CEnable sales teams and run an opportunity report with teams to see how many Opportunities have team member on them

DProvide a report of user logins to show the increase in user adoption

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Question: 3

Sales representatives at Cloud Kicks often receive important customer emails they want to record as activities related to Contacts in Salesforce. Cloud Kicks has Office 365, and there is a policy preventing users from Installing anything directly on their computers. Which solution should a Consultant recommend to meet this requirement?

ALightning Console for Sales

BSalesforce Console for Sales

CSalesforce for Outlook

DLightning Sync

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Question: 4

Cloud Kicks recently completed an implementation of Sales Cloud. CK has trained its users to use the Salesforce Mobile app to access Salesforce from their mobile devices and wants to determine how often the Salesforce Mobile app is being used. What should the consultant recommend?

AOpen a case with Salesforce

BUse the Lightning Usage app to view Mobile activity

CCreate a custom report type between users and Mobile activity

DCreate a custom report type between users and Identity Event Logs

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Question: 5

Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users in Lightning already, but not all are trained on the Sales Cloud Lightning features requested for this implementation. What should the Consultant recommend for a successful deployment?

ACommunicate the information so that they have more staff available for changes

BAdjust the project plan and communicate that the deployment will now be a week earlier.

CDeploy all the changes that do not affect the Sales team and deploy the changes in the following sprint

DAdjust the project plan and delay the deployment of the sprint.

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Salesforce Sales Cloud Consultant Quiz:38 Topic:9 Questions:186-190