Salesforce Sales Cloud Consultant Quiz 8 Topic 6 Questions 36-40

Question: 1

The operations manager wants to synchronize the customer list from the back office systems with Salesforce. What should the consultant recommend to ensure data integrity?

ACreate a webservice connection between the Salesforce instance and the back office system.

BCreate a unique ID field on the Opportunity object.

CCreate an Apex trigger to exchange data between the Salesforce instance and the back office system.

DCreate an External ID field on the Account object

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Question: 2

Cloud Kicks needs to associate some Contacts with more than one Account. Which solution should a consultant recommend to meet this requirement?

AUse lead conversion to automatically copy the Contact information from Account A to Account B.

BUse the Contact roles related list on Accounts.

CAdd Contact to the partners related list on the other Accounts.

DUse the Contact to multiple accounts feature.

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Question: 3

Cloud Kicks' sales representatives need help to remove obstacles when working on high-value sales deals. The sales management team wants to monitor and empower collaboration with cross-functional teams.

Which two solutions should a consultant recommend to meet these requirements? Choose 2 answers

AEnable Chatter feed tracking on Opportunities.

BEnable mobile alerts for Einstein Engagement.

CEnable the Chatter feed on similar Opportunities.

DEnable Big Deal Alerts

EAllow global team selling on Accounts.

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Question: 4

Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. CK relationship wants to identify users who have yet to use the new application.

Which method should the consultant recommend to determine these users?

ARun a report on Users Never Logged In.

BLog a case with Salesforce Support

CUse the Lightning Usage app.

DRun a Mobile Login report.

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Question: 5

Cloud Kicks wants to use web to-lead so potential customers can submit requests for Its products. Some existing customers also use this form to request new products, but their requests are being blocked.

What should the consultant recommend to resolve this issue?

ASet up an API integration because web-to-lead and Duplication Rules are incompatible.

BCreate a new matching rule that ignores contacts, and set the Duplicate Rule to allow and report (with alert).

CModify the current Duplicate Rule to run only when the current user Is the default web to-lead creator, and set that rule to allow and report (with alert)

DCreate another Duplicate Rule to run only when the current user is the default web to-lead creator, and set that rule to allow and report (without alert).

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Salesforce Sales Cloud Consultant Quiz:8 Topic:6 Questions:36-40