Salesforce Sales Cloud Consultant Quiz 143 Topic 4 Questions 711-715

Question: 1

Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.

Which Salesforceproduct should the consultant recommend?

ASalesforce Service Cloud

BSalesforce native CTI Connector

CSalesforce High Velocity Sales

DSalesforce Sales Cloud

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Question: 2

Cloud Kicks uses channel partners for selling and servicing its 'Shoe of the Month' club. As the number of Leads has increased, Cloud Kicks has seen a decrease in partner satisfaction regarding the quality of Leads, and a noticeable decrease in the Lead conversion rate. What can be done to increase partner satisfaction with the Leads being shared?

AConfigure a custom lead score field to assess Lead quality, that assign the Leads that exceed this score to partners

BUtilize the Partner Lead Validator to populate a Lead store and assign to a partner channel queue

CUtilize the lead score on the Find Duplicates button, and then assign the Leads with a score in the high category

DConfigure a cross-object validation rule to ensure that all fields on the Lead record are populated with data.

EConfigure Einstein Insights prior to Leads routing to the partner channel.

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Question: 3

Northern Trail Outfitters wants to link contacts with more than one account. What should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?

AAssociate the contact to other account using a custom lookup field.

BClone the contact record and add to the second account.

CEnable contacts to multiple accounts feature

DAdd the contacts to the partner related list on the second Account.

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Question: 4

Sales stages are shared between sales methodologies at Cloud Kicks; however, there are three product lines with unique sales methodologies- A few sales stages overlap between the three. Which three components should be configured to support this? Choose 3 answers

AThree sales processes

BOne hybrid sales process

COne set of opportunity stages

DThree record types

EThree sets of opportunity stages

FThree page layouts

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Question: 5

What are the main challenges that Marketing faces when trying to drive more business? (Select all that apply)

AWebsite integration: Lack of website integration, which delays entry of leads into CRM

BEmail Marketing: Difficult to track and report on effectiveness of emails that were sent

CSearch Marketing: No reportable relationship between search words and closed sales

DReporting: Must create reports manually, which slows down lead generation

ECampaign M

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Salesforce Sales Cloud Consultant Quiz:143 Topic:4 Questions:711-715