Salesforce Sales Cloud Consultant Quiz 143 Topic 4 Questions 711-715

Question: 1

Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.

Which Salesforceproduct should the consultant recommend?

ASalesforce Service Cloud

BSalesforce native CTI Connector

CSalesforce High Velocity Sales

DSalesforce Sales Cloud

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Question: 2

Sales reps must use the same system to manage calendars and to document meetings.

ATrue

BFalse

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Question: 3

Sales representatives and partners of Universal Containers constantly complain about the poor quality of lead data.

Leads are owned by the Vice President of Marketing, who has established a task force and a project to remedy the situation. Which approach should the task force consider to improve and maintain the quality of lead data? Choose 2 answers

AUse tools like the Lead Import wizard to identify and remove duplicates.

BUse Data.com to clean the existing lead data and new data going forward.

CCreate a workflow notification when leads are created with poor Quality data.

DImport the lead data using the Find Duplicates wizard on the lead object.

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Question: 4

Which best describes the Salesforce Automation feature "Sales Processes" ?

AEnsures that we are tracking our progress towards the desired states.

BEnforces the business process.

CIdentifies key stakeholders from the buy side.

DMakes sure we recognize those involved in the sales process.

EAllows to better automatic the sales methodology.

FDetermines the sales stages of an organization.

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Question: 5

Universal containers wishes to track relationships between its customers. For example, some customers are suppliers for other

customers.

What should a consultant recommend to track multiple customer relations?

AAdd the related company to the first company's partner related list, with supplier as a value.

BAdd the related company to the first company's custom supplier lookup field as a value

CAdd the related company to the first company's contact roles related list, with supplier as a value

DAdd the related company to the first company's account team, with supplier as the role

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Salesforce Sales Cloud Consultant Quiz:143 Topic:4 Questions:711-715