Salesforce Sales Cloud Consultant Quiz 143 Topic 4 Questions 711-715

Question: 1

Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.

Which Salesforceproduct should the consultant recommend?

ASalesforce Service Cloud

BSalesforce native CTI Connector

CSalesforce High Velocity Sales

DSalesforce Sales Cloud

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Question: 2

How do you create a new quote for a customer?

ASelect an Account and click 'New Quote'

BClick the Quotes tab, then click 'New Quote'

CSelect an Opportunity, then click 'New Quote'

DSelect a Contact and click 'New Quote'

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Question: 3

Cloud Kicks has purchased a list of prospects and wants sales representatives to begin to contact and measure the Return Of Investment (ROI) of the people in the purchased list. Which solution should the Consultant recommend?

ACreate a new custom object for purchased leads.

BImport the list as new leads and update the lead source to 'Purchased Lead'.

CCreate a campaign for this list, import the list as leads, and add them to the campaign.

DImport the list as new leads using the import wizard.

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Question: 4

Universal containers has configured a private sharing model with Opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives. Which data set filter on a single report would allow the sales representatives to see all opportunities they are involved with?

AMy Team's Opportunities - not 100% sure due to incomplete question.

BMy collaborative opportunities

CMy team selling and my opportunities

DMy Team selling shared opportunities

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Question: 5

Northern Trail Outfitters (NTO) has over 20,000 Accounts and 75,000 Contacts. NTO wants to ensure the customer data is accurate and that the customers are still currently at their respective companies. How can this be confirmed?

ACreate a workflow rule for the account and contact owner to confirm contact data.

BUse a data cleansing tool and the Stay-in-Touch feature of Salesforce to email contacts

CUse a data enrichment tool to verify account and contact data is up-to-date

DCreate a workflow rule to mass email the contacts and capture any email bounces.

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Salesforce Sales Cloud Consultant Quiz:143 Topic:4 Questions:711-715