Salesforce Sales Cloud Consultant Quiz 143 Topic 4 Questions 711-715

Question: 1

Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.

Which Salesforceproduct should the consultant recommend?

ASalesforce Service Cloud

BSalesforce native CTI Connector

CSalesforce High Velocity Sales

DSalesforce Sales Cloud

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Question: 2

Cloud Kicks wants to default Opportunity name to naming convention. Which solution the Consultant recommend?

ACreate a Validation Rule on the Opportunity Object and evaluate the rule when the record is created.

BCreate a Validation Rule to require users to follow the defined naming convention

CCreate a Workflow Rule on the Opportunity Object and evaluate the rule when the record is created and every time the record is edited.

DCreate a Workflow Rule on the Opportunity Object with Time Dependent Actions, and evaluate the rule when the record is created and every time the record is edited.

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Question: 3

The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted? Choose 3 answers

ASchedule a report that notifies Lead owners daily of Leads with incomplete information.

BCreate a validation rule to check that necessary information is complete upon Lead conversion

CImplement a trigger that warns the user of incomplete information during Lead conversion.

DReview Lead conversion mapping to ensure necessary fields are mapped correctly.

EUpdate web-to-lead forms to require input fields be completed prior to submission.

FMandate that all Lead data must be reviewed prior to being created in Saesforce.

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Question: 4

Northern Trail Outfitters (NTO) generates the sales proposal for each opportunity and needs to share it with the customer. All members of the sales team are able to update and comment on the proposal. It is important that customer does not see the earlier version of the proposal or the team comments. Which solution should a consultant recommend to meet this requirement?

AUpload proposal as Chatter file on the opportunity record and share with customer using a link.

BSave the proposal as an attachment on the opportunity record and share with customer using with the link.

CSave the proposal as chatter file on opportunity record and add the customer as follower.

DUpload the proposal in the private chatter group accessible to the sales team and invite the customer to join.

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Question: 5

Sales representatives at Universal Containers want to share product specification documents with customers who do not have Salesforce access. These customers should only be allowed to preview the document in the browser without download permissions. What solution should a consultant recommend to meet this requirement?

Salesforce Sales Cloud Consultant Quiz:143 Topic:4 Questions:711-715