Salesforce Sales Cloud Consultant Quiz 55 Topic 4 Questions 271-275

Question: 1

Northern Trail Outfitters (NTO) wants to improve sales productivity in inside sales and it has been advised to consider Salesforce Console for sales. What use case will satisfy this requirement? Choose 2 answers

ANeed to chat with customer in real time with chatter

BNeed to prioritize search results for contacts and opportunities

CNeed to add notes quickly or log activities for each record

DNeed to see records and related items as tabs under one screen

Show Answer

Question: 2

Northern Trail Outfitters (NTO) has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and would like to receive email notifications when key opportunity fields are changed (e.g., amount or sales stage). However, individuals would like to control the frequency of their email notifications. Which solution should a consultant recommend for this scenario?

AConfigure the opportunity teams for opportunities so that only interested sales users are receiving notifications.

BConfigure Chatter and its related notification settings to provide relevant updates to interested sales managers.

CDefine a workflow rule and email task that is triggered when key fields are updated to new values.

DConfigure the individual Salesforce for Outlook email settings to control notification frequency.

Show Answer

Question: 3

Northern Trail Outfitters ' (NTO) consumer business has grown to more than 500,000 contracts. NTO stores all individual contracts under a single account called 'Consumer'. Mass updates are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. Which two actions should be recommended to improve performance? Choose 2 answers

AEnable person accounts and migrate the contact data.

BEnsure that no single account has more than 10,000 contacts.

CAdd an index to the account field on the contact object.

DRemove the account assignment for all contacts.

Show Answer

Question: 4

Management at Northern Trail Outfitters want to see forecast numbers by all sales representatives and by multiple product groups. Which two actions should a consultant recommend to meet these requirements? Choose 2 answers

AImplement Collaborative Forecasting with quota attainment.

BImplement Collaborative Forecasting with product family.

CBuild a forecast list view by product family groups

DBuild a custom forecast report showing product groups

Show Answer

Question: 5

Northern Trail Outfitters (NTO) needs to quickly look up contacts, accounts, and opportunities and easily log calls. The team wants to access to customer information even without an Internet connection because of limited coverage in certain geographic areas. Which mobile solution should NTO use?

ASalesforce App

BSalesforce Touch App

CCustom hybrid App

DSalesforce Mobile App

Show Answer

Salesforce Sales Cloud Consultant Quiz:55 Topic:4 Questions:271-275