Salesforce Sales-Cloud-Consultant Quiz 20 Topic 2 Questions 96-100

Question: 1

Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns. Cloud Kicks wants to gain feedback on the implementation. What should the Consultant recommend?

AUndergo training

BUpgrade to the latest Salesforce release

CSign off on the Statement of work

DComplete a post-mortem

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Question: 2

Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain. How should the Consultant meet this requirement?

ANavigate to the default Contact Hierarchy Lightning Component on the parent Account.

BCreate a report to display all related Contacts

CNavigate to the Account hierarchy page to view all related Contacts

DEnable the View All Child Contacts feature

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Question: 3

Cloud Kicks has purchased a list of prospects and wants sales representatives to begin to contact and measure the Return Of Investment (ROI) of the people in the purchased list. Which solution should the Consultant recommend?

ACreate a new custom object for purchased leads.

BImport the list as new leads and update the lead source to 'Purchased Lead'.

CCreate a campaign for this list, import the list as leads, and add them to the campaign.

DImport the list as new leads using the import wizard.

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Question: 4

During the Cloud Deploy phase, end users are complaining that they have a new system to log into, and it's holding up training. What is the likely cause of these complaints?

ACloud Kicks did not gain buy-in during the Analyze phase and the did not build buzz during the Build and Validate phase.

BCloud Kicks did not gain buy-in during the Design phase the solution was not designed.

CA communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.

DA training plan was not made during the Validate phase and buzz was not during the Design and Validate phase.

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Question: 5

Cloud Kicks is undergoing a GDPR-focused implementation to ensure access to personal information data is limited to only users who need access to a company's account. Cloud Kicks has a private Account model. How should the Consultant provide specific Account access to the Renewals and Sales Operation teams?

ACreate Renewals and Sales Operation Account team member roles and have Sales allocate Account team members to the appropriate users.

BCreate a role-based sharing rule to share all Account with the Sales Operations and Renewals roles.

CAdd Renewals and Sales Operations team members to a sales user's default Opportunity team.

DCreate a criteria-based sharing rule to share Accounts with the Sales Operations and Renewals public groups.

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Salesforce Sales-Cloud-Consultant Quiz:20 Topic:2 Questions:96-100