Salesforce Sales Cloud Consultant Quiz 103 Topic 2 Questions 511-515

Question: 1

UC sells to a customer segment that has dozens of daily order and payment transactions. These customers have low credit limits which are closely monitored. At the time orders are accepted, management wants to check the customers available credit in Salesforce using information sourced from a third-party cloud application. What approach should a consultant recommend for this credit system Integration?

ACreate a web service using Apex to retrieve credit balances as needed.

BCreate a scheduled batch using Apex to retrieve credit balances each night.

CCreate a data mapping in Data Loader for periodic manual credit uploads.

DCreate a daily job using the custom object import wizard to retrieve credit balances.

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Question: 2

UC needs to have opportunity discounts approved by the senior management team. The appropriate approver is dynamically determined based on the requestor's region and the opportunity's account type. Which solution should be recommended to support these requirements?

AAllow the requestor to select the appropriate approver prior to submitting the record for approval.

BAutomatically populate the delegated approver based on the requestors region and opportunity account type.

CCreate a workflow approval task as the first step in the approval process to assign the approver.

DUse Apex to populate a user lookup field for the approval process based on an approval matrix.

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Question: 3

The finance department of UC is noticing a decline in profitability, which they attribute to an excessive number of Discounts on opportunities. What can the finance department do to monitor and control opportunity discounting? Choose 2 answers

ACreate a custom roll-up field to calculate the average product discount for each customer.

BEnsure that sales management approves discount requests for each opportunity.

CRun a report on opportunities showing list price and discounted price.

DLimit the number of discounted products that can be added to an opportunity.

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Question: 4

UC is undergoing a sales reorganization and wants to enable territory management. What should UC review before enabling territory management? Choose 2 answers

AOpportunities and forecasting

BAccount and opportunity sharing

CQuotes and orders

DMulti-currency and contracts

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Question: 5

UC wishes to track relationships between its customers. For example, some customers are suppliers for other customers. What should a consultant recommend to track multiple customer relationships in Salesforce?

AAdd the related company to the first company's account team, with supplier as the role.

BAdd the related company to the first company's custom supplier lookup field as a value.

CAdd the related company to the first company's partner related list, with supplier as a value.

DAdd the related company to the first company's contact roles related list, with supplier as a value.

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Salesforce Sales Cloud Consultant Quiz:103 Topic:2 Questions:511-515