Salesforce Sales Cloud Consultant Quiz 46 Topic 2 Questions 226-230

Question: 1

Northern Trail Outfitters has two sales divisions; * An individual sales division, and * A business sales division The Sales representatives for each division have their own user profiles and person accounts. The business sales division sales representatives cannot create person accounts and they should only be able to set up business accounts. How can these requirements be met?

AUse field-level security to hide ''Is Person Account'' checkbox from the business sales division's sales representative user profile

BRemove person account record types from the business sales division's sales presentative user profile.

CUse Divisions to hide person accounts from the business sales division's sales presentative user profile

DCheck the ''disable person accounts'' permission on the business sales division's sales representative user profile

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Question: 2

Northern Trail Outfitters' sales manager noticed the lead conversion ratio styled the same for the healthcare industry even though the lead creation increased. Which reporting tool should resolve the issue?

AReport on leads by source.

BCampaign dashboard by industry

CIndustry performance dash board

DReport on lead lifetime by industry

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Question: 3

Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in salesforce. The application uses a credit ID on the account object. What should be created to meet this requirement?

AA workflow rule to launch the product fulfilment application and pass the credit ID

BA custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID

CA formula field that uses the hyperlink function to launch the credit application and pass the credit ID

DA custom button that calls an Apex trigger to launch the credit application and pass the credit ID

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Question: 4

A salesperson at Northern Trail Outfitters (NTO) cannot view a contact's information from social profiles. NTO has Social Accounts and Contacts turned on its account. Why is the salesperson unable to access the information?

AThe information shown is based on the sales representative's social connection with contact

BThe fields configured by Universal Containers' administrator on the contact page layout are missing

CThe link to the Facebook profile is NOT configured with administrator password to access detailed information

DUniversal Containers must install and APP Exchange package to access public profile information for its users

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Question: 5

Sales representative at Northern Trail Outfitters are creating opportunities after they closed/won. Sales management is concerned that pipeline and forecasting reports are inaccurate because of this. Which two solutions should resolve this issue? Choose 2 answers

ACreate a workflow rule that automatically updates the opportunity to the first stage in the sales process.

BCreate a report that displays opportunities that have a closed date less than or equal to the created date.

CUse a workflow rule to email sales management when the opportunity is created in the closed/won stage.

DRun the opportunity pipeline standard report to view the upcoming opportunities by stage

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Salesforce Sales Cloud Consultant Quiz:46 Topic:2 Questions:226-230