Salesforce Sales-Cloud-Consultant Quiz 92 Topic 10 Questions 456-460

Question: 1

A customer successfully places an order with UC for five widgets. The order is activated in Salesforce and the products are shipped to the customer, One week later the customer return one widget. What is the effective method of recording the event in salesforce?

ACreate a custom field on the order product object

BChange the quantity value on the order product to 4

CCreate a reduction order under the activated order

DCreate a new sales product with quantity set to -1

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Question: 2

The sales management team at Universal Containers wants to monitor the progress of high-value sales deals and enable collaboration with cross-functional teams to help remove any obstacles. Which feature should a consultant recommend to meet these requirements? Choose 2 answers:

AEnable Big Deal Alerts.

BAllow Chatter feed tracking on opportunities.

CEnable Chatter feed on similar opportunities.

DUse opportunity update reminders.

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Question: 3

Universal Containers would like to associate some contacts with more than one Account (e.g., a contact is an employee of one account and on the boards of several other Accounts). What solution should a consultant recommend to meet this requirement?

AAssociate the contact to other account using lookup field.

BClone the contact record and add to the 2nd account.

CAdd the contacts to the partner related list on the second Account.

DEnable Contact to multiple Accounts feature

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Question: 4

Universal Containers is deploying a formal sales methodology while implementing salesforce. What should a consultant recommend to ensure the alignment of the sales methodology and Salesforce? Choose three answers:

AEmbed custom components within Salesforce to support the sales methodology.

BOverride Salesforce user interface with the sales methodology user interface.

CConsider available sales methodology AppExchange applications.

DDevelop data integration between salesforce and the sales methodology database.

EConfigure Salesforce Standard and custom objects to support the sales methodology.

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Question: 5

Universal Containers requires that each of its products is sold with 12 months of product maintenance. This is enter... a separate opportunity product line item on the opportunity. Once an opportunity is closed/won and the order has been shipped to the customer, the service manager manually records the maintenance line item in the assets object and sends an alert 90 days prior to the expiration date. What should a consultant recommend to streamline this process?

ARequest the sync order to asset feature from salesforce to create an asset record once an opportunity is closed/won.

BInstall an AppExchange app or create a trigger to automatically create an asset record once an opportunity is closed/won.

CCreate a trigger on the asset object once an opportunity is closed/won, and add a button to the opportunity layout.

DTurn on the sync asset feature from the asset settings to create an asset record once an opportunity is closed/won.

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Salesforce Sales-Cloud-Consultant Quiz:92 Topic:10 Questions:456-460