Question: 1
which object can be used to share service appointments with service resource s in field
service lightning?
Question: 2
A dispatcher needs to reduce the backlog of service appointments in different territories and focus on Individual customer service. Which scheduling policy should the dispatcher use
Question: 3
A customer support agent handles an in -- bound case that requires a repair of an industrial oven at a busy restaurant. The work should be assigned to a repair technician
in the area, even if the technician is currently working on another assignment. Which scheduling action should the consultant recommend to the customer support
agent?
Question: 4
Universal containers wants to assign service appointments based on the polygon of
the child service
Territory in the hierarchy.
How should a consultant assign service appointments to the polygon?
Question: 5
Universal containers requires trained inspectors to make three site visits per year to
inspect containers sites. These visits must be scheduled within 14 days of the inspection
due date.
What are two ways s consultant can configure maintenance plans to meet the
requirement? Choose 2 answer
