Salesforce Field Service Consultant Quiz 64 Topic 6 Questions 316-320

Question: 1

Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.

Which Salesforce API should an Integration Architect use to fulfill this requirement?

AConnect REST API

BTooling API

CREST API

DStreaming API

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Question: 2

A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:

1. Transactions are created at any time through their various on-premise and cloud-based systems.

2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.

3. Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.

The company wants to address a usability concern regarding incomplete data displayed on the LWC component. What should the Integration Architect specify so the LWC will be able to display all the required transactions?

AUse the Continuation class to call the Enterprise APIs and then process the response in a callback method.

BLet the Lightning Data Service with an wire adapter display new values when the custom object records change.

CCall the Enterprise APIs directly from the LWC's JavaScript code and redisplay the LWC on receipt of the API response.

DPublish a Platform Event, have the middleware subscribe and update the custom object on receipt of Platform Event.

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Question: 3

A company needs to be able to send data from Salesforce to a home grown system behind a corporate firewall. The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.

What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?

ADue to high volume of records, number of concurrent requests can hit the limit for the REST API call to external system.

BDue to high volume of records, a third party integration tool is required to stage records off platform.

CDue to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to salesforce.

DDue to high volume of records, salesforce will need to make a REST API call to external system.

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Question: 4

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.

Which two solutions should an architect propose?

Choose 2 answers

AUse Platform Events to construct and publish shipper-specific events.

BInvoke middleware service to retrieve valid shipping methods.

CUse middleware to abstract the call to the specific shipping services.

DStore shipping services in a picklist that is dependent on a country picklist.

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Question: 5

Universal Containers (UC) uses Salesforce to track the following customer data:

1. Leads,

2. Contacts

3. Accounts

4. Cases

Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.

UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.

Which two solutions should an Integration Architect recommend to handle this requirement?

Choose 2 answers

ALocally cache external ID'S at the middleware layer and design business logic to map updates between systems.

BStore unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.

CUse Change Data Capture to update downstream systems accordingly when a record changes.

DDesign an MDM solution that maps external ID's to the Salesforce record ID.

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Salesforce Field Service Consultant Quiz:64 Topic:6 Questions:316-320