Salesforce Field Service Consultant Quiz 73 Topic 4 Questions 361-365

Question: 1

Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes.

Which two approaches will require the least amount of development effort?

Choose 2 answers

AConfigure named credentials in the source org.

BUse the Composite REST API to aggregate multiple leads in a single call.

CUse the tooling API with Process Builder to insert leads in real time.

DCall the Salesforce REST API to insert the lead into the target system.

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Question: 2

A global financial company sells financial products and services that include the following:

1. Bank Accounts

2. Loans

3. Insurance

The company has a core banking system that is state of the art and is the master system to store

financial transactions, financial products and customer information. The core banking system

currently processes 10M financial transactions per day. The CTO for the company is considering

building a community port so that customers can review their bank account details, update their

information and review their account financial transactions.

What should an integration architect recommend as a solution to enable customer community

users to view their financial transactions?

AUse Salesforce Connect to display the financial transactions as an external object.

BUse Salesforce Connect to display the financial transactions as an external object.

CUse Salesforce External Service to display financial transactions in a community lightning
page.

DUse Iframe to display core banking financial transactions data in the customer community.

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Question: 3

Universal Containers (UC) is a leading provider of management training globally, UC

embarked on a Salesforce transformation journey to allow students to register for courses in the

Salesforce community. UC has a learning system that masters all courses and student

registration.

UC requested a near real-time feed of student registration from Salesforce to the learning

system. The integration architect recommends using Salesforce event.

Which API should be used for the Salesforce platform event solution?

ATooling API

BStreaming API

CO REST AP

DSOAP API

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Question: 4

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.

Senior Management has requested that monitoring is to be in pla for Operations to notify any

degradation in Salesforce performance.

How should an integration consultant implement monitoring?

AUse Salesforce limits API to capture current API usage and configure alerts for monitoring.

BUse APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs.

CIdentify critical business processes and establish automation to monitor performance against established benchmarks.

DRequest Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

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Question: 5

Only authorized users are allowed access to the EBS and the Enterprise DMS.

Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS.

Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?

should an integration consultant consider while integrating the DMS and ESB with Salesforce?

Choose 3 answers

AUsers should be authorized to view information specific to the customer they are servicing without a need to search for customer.

BIdentify options to maintain DMS and EBS authentication and authorization details
in Salesforce.

CConsider Enterprise security needs for access to DMS and EBS.

DConsider options to migrate DMS and EBS into Salesforce.

EUsers should be authenticated into DMS and EBS without having to enter username and password.

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Salesforce Field Service Consultant Quiz:73 Topic:4 Questions:361-365