Salesforce Field Service Consultant Quiz 65 Topic 4 Questions 321-325

Question: 1

Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their

REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI

Markup Language (RAML) specifications that include field-level definition of every API

request and response payload. RAML specs serve as interface contracts that Apex REST API

Clients can rely on.

Which two design specifications should the Integration Architect include in the integration

architecture to ensure that Apex REST API Clients unit tests confirm adherence to the RAML

specs?

Choose 2 answers

ACall the Apex REST API Clients in a test context to get the mock response.

BRequire the Apex REST API Clients to implement the HttpCalloutMock.

CCall the HttpCalloutMock implementation from the Apex REST API
Clients.

DImplement HttpCalloutMock to return responses per RAML
specification.

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Question: 2

business requires automating the check and update of the phone number type

classification (mobile vs. landline) for all in-coming calls delivered to their phone

sales agents. The following conditions exist:

1. At peak, their call center can receive up to 100,000 calls per day.

2. The phone number type classification is a service provided by an external service API.

3. Business is flexible with timing and frequency to check and update the records (throughout

the night or every 6-12 hours is sufficient).

A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System ->

Salesforce) are determined to work with a middleware hosted on custom premise.

In order to implement these patterns and mechanisms, which component should an integration architect recommend?

AConnectedApp configured in Salesforce to authenticate the middleware.

BIoConfigure Remote Site Settings in Salesforce to authenticate the middleware.

CAn API Gateway that authenticates requests from Salesforce into the Middleware(ETL/ESB).

DFirewall and reverse proxy are required to protect internal APIs and resource being exposed.

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Question: 3

Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure

API Gateway.

What integration security mechanism should be employed?

AConfigure mutual server authentication with two-way SSL using CA issued certificates.

BConfigure a connected app with an authorization endpoint of the API gateway and configure
OAuth settings.

CUse an API only user profile and implement use an external identity provider with federated
API access.

DImplement Salesforce Shield with Encryption at Rest and generate a tenant secret.

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Question: 4

Given the diagram below, a Salesforce org, middleware, and Historical data store (with

20million records and growing) exists with connectivity between them

Historical records are archived from Salesforce and moved to Historical Data store (which

houses 20M records and growing; fine-tuned to be performant with search queries).

Call center agents use Salesforce, when reviewing occasional special cases, have requested

access to view the related historical case items that relate to submit cases.

Which mechanism and patterns are recommended to maximize declarative configuration?

AUse ESB tool with Data Virtualization pattern, expose OData endpoint, and then use
Salesforce Connect to consume and display the External Object alongside with the Caseobject.

BC Use an ESB tool with a fire and forget pattern and then publish a platform event for the
requested historical data.

CUse an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the
ESB endpoint to fetch and display component related to Case object

DUse an ETL tool with a Batch Data Synchronization pattern to migrate historical data
into Salesforce and into a custom object (historical data) related to Case object.

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Question: 5

Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.

Which solution is recommended in order to meet the requirement?

ACreate a connected app in the affiliate org and select the 'Accept CometD API Requests'.

BA Implement a polling mechanism in the client that calls the SOAP API getupdated method to get the ID values of each updated record.

CConfigure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow.

DCreate a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming API.

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Salesforce Field Service Consultant Quiz:65 Topic:4 Questions:321-325