Question: 1
Each door lock that Universal Containers (UC) sells has a unique 20 digit code. The code represents the manufacturer, production run, and production number.
UC needs to track each lock. In addition to the installed locks, all Technicians carry five replacement units in their van stock,
How should UC track the van stock door locks?
Question: 2
Universal Containers wants to increase customer satisfaction by committing preferred resources to accounts and providing prompt service.
Which two default Scheduling Policies meet this requirement?
Choose 2 answers
Question: 3
Service resources at universal container UC frequently work in more than one
service territory the current scheduling policy looks only at primary territory while us
still want to optimizer to use the service resource primary when scheduling, UC also
wants the scheduling policy to look at the resources secondary services territory
Which two scheduling policy changes should a consultant recommend?
Choose 2 answers
Question: 4
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30 line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
Question: 5
A Consultant is helping Universal Containers define its mobile approach.
Which requirement would lead a Consultant to recommend the Salesforce Field Service mobile app instead of the Salesforce mobile app?