Salesforce Field Service Consultant Quiz 50 Topic 1 Questions 246-250

Question: 1

Universal container want to offer customers a maintenance plan that provides 12

monthly checkups the customer will call to schedule each visit

How should consultant configure the maintenance plan to meet the requirements

ASet frequency to 1 month; generation time frame 0; Check auto generate work order

BSet frequency to 1 month; generation time frame 0; uncheck auto generate work
order

CSet frequency to 1 month; generation time frame 12; uncheck auto generate work
order

DSet frequency to 1 month; generation time frame 12; Check auto generate work orderc

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Question: 2

When the universal container UC technician installed a product at a customer site

the technician must perform all future work for that customer

Which process should the consultant use to meet the requirements?

AAdd the resources as a required resource on the contact

BAdd the resources as a required resource on the work order

CAdd the resources as a required resource on the asset

DAdd the resources as a required resource on the account

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Question: 3

universal container want to track technician van stock using the field service

lightning mobile app and ensure the technician report when part is used

Which three data elements should a consultant recommend tracking to support this?

requirement

Choose 3 answers

AProducts required

BInventory

CMobile locations

DWarehouse locations

EProduct consumed

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Question: 4

the dispatcher at universal containers wants wants to schedule service

appointment from the dispatch console while taking the scheduling policy into

consideration

Which three options are available to dispatchers?

ASelect the service appointment from the list, user the 'change status' action and
'dispatch'

BSelect the service appointment from the list and the 'schedule' action

CSelect multiple service appointment from the list and bulk schedule them

DSelect a service appointment from the list, use the 'candidates' action, and select the
best time slot

ESelect a service appointment from the list, use the 'edit' action and allocate the
Resources

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Question: 5

A dispatcher of a local power outage. All appointments in the affected area must

be rescheduled to a different day

How should the dispatcher update the service appointment?

ACreate the report to identify the service appointment in the area of notified service
resources.

BConfigure a new scheduling policy to change service appointment

CPush reschedule notifications to service service resource using the field service
lightning mobile app

DCreate a map polygon of affected area to select service appointment for rescheduling

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Salesforce Field Service Consultant Quiz:50 Topic:1 Questions:246-250