Question: 1
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
Question: 2
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
Question: 3
A partner wants to self-certify that its app complies with Education Data Architecture (EDA) .............. The partner needs to ............ its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and ........................... EDA objects.
What are two key objects used with EDA?
Choose 2 answers.
Question: 4
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
Question: 5
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
