Question: 1
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
Question: 2
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
Question: 3
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
Question: 4
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
Question: 5
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
