Question: 1
Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from 'In Progress' to 'On Hold', the business wants the Site visit owner to be automatically assigned to an 'On Hold' queue. Which capability can be used to accomplish this?
Question: 2
What should be done to provide managers access to records of which they are not the owner in a private sharing model?
Question: 3
Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? Choose 2 answers
Question: 4
Universal Containers has separated business requirements for consumer and Business Opportunities. The sales team work with both types of Opportunities. The app builder created two record types on the Opportunity Object. Which action can now be performed? Choose 2 answers
Question: 5
Where can a custom button be placed? Choose 3 answers
