Salesforce DEX-403 Quiz 21 Topic 11 Questions 101-105

Question: 1

The VP of Sales at Universal Containers has requested that Sales reps be given access to view all Accounts in Salesforce. However, they've also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?

ACreate an Opportunity Validation Rule that compares the Opportunity and Account Owners

BCreate a new Opportunity Quick Action that validates Account ownership.

CSet the Organization-Wide Defaults sharing on Opportunities to Private and recalculate sharing.

DSet the Organization-Wide Defaults sharing on Opportunities to Controlled by Parent.

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Question: 2

Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?

AFormula Field

BWorkflow

CRoll-up-summary field

DApex

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Question: 3

A customer service representative at a call center would like to be able tocollect

information from customers using a series of questionprompts.

What could be used to accomplish this?

AWorkflow Rules

BVisual Workflow

CLightning Connect

DLightning Process Builder

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Question: 4

Representatives at Universal Containers use Salesforce to record information for leads. When new prospects are added, an outbound message is sent to SAP with lead's information. Which automation process will accomplish this without writing any code?

ACreate a process using Lightning Process Builder to send the outbound message.

BCreate a Workflow Rule with an outbound message as the action

CUse Visual Workflow to create a wizard that will send an outbound message.

DDesign an Approval Process that sends an outbound message upon arrival.

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Question: 5

The Director of Customer Service wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of 'New' for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers

AEscalation rules

BVisual workflow

CLightning Process Builder

DScheduled Apex

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Salesforce DEX-403 Quiz:21 Topic:11 Questions:101-105