Question: 1
What is a true statement in regard to managing access to reports and dashboards?
Choose 2 answers
Question: 2
At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
Question: 3
What should be done to provide managers access to records of which they are not the owner in a private sharing model?
Question: 4
Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from 'In Progress' to 'On Hold', the business wants the Site visit owner to be automatically assigned to an 'On Hold' queue. Which capability can be used to accomplish this?
Question: 5
Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? Choose 2 answers