Salesforce CRT-251 Quiz 1 Topic 25 Questions 1-5

Question: 1

A consultant is preparing for a Sales Cloud deployment at Universal Containers.

Which two best practices should the consultant follow to make user training effective?

Choose 2 answers

AChoose one training modality to simplify the user experience.

BConduct hands-on training for users in production.

CProvide user training based on relevant business scenarios.

DInclude a user training milestone in the implementation plan.

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Question: 2

Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director wants a detailed roll-up forecast for territories to be provided.

Which two recommendations should the consultant make?

Choose 2 answers

AAssign a forecast manager to a territory.

BInclude the forecast manager field on the territory page layout.

CCreate Apex class code to roll up forecast details for a territory.

DInclude the formula field in the territory page layout.

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Question: 3

The Sales Director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the account already exists prior to creating a new Account.

Which organization-wide default should the consultant recommend?

ASet Account and Opportunity to private.

BSet Account to public read only, and Opportunity to public read only.

CSet Account to public read only, and Opportunity to controlled by parent.

DSet Account to public read only, and Opportunity to private.

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Question: 4

Sometimes sales reps need to create Contacts without Accounts based on business processes.

What is a consideration for Contacts that are created without Accounts?

AContacts without Accounts are shared through the Role Hierarchy.

BContacts without Accounts are private and only the owner and admin can view them.

CContacts without Accounts need to be shared through Sharing Rules.

DContacts without Accounts need to be manually shared.

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Question: 5

Cloud Kicks has enabled Quotas in collaborative forecasts.

In which three ways can Quotas be managed for all users in the forecast hierarchy?

Choose 3 answers

AInsert Quotas using API.

BAdd/update Quotas using the Data Import Wizard.

CAdd/update Quotas using DataLoader.

DConfigure Forecast Quotas.

EConfigure Forecast Settings.

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Salesforce CRT-251 Quiz:1 Topic:25 Questions:1-5