Salesforce CRT-251 Quiz 4 Topic 23 Questions 16-20

Question: 1

Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.

Which two configurations will allow this setup?

Choose 2 answers

ASet up Lookup fields on the Account for each tier of relationship.

BEnable the roll-up to a contact's primary account.

CAllow users to relate a Contact to multiple Accounts in Account settings.

DAdd relevant fields for Account Contact Relationship to the page layouts.

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Question: 2

The sales director at Universal Containers is concerned the percentage of all Opportunities marked Closed Won is lower than expected. The director wonders if sales reps are converting leads before enough information is known about the prospects.

Which two criteria should a consultant recommend to determine if a lead is qualified ?

Choose 2 answers

AThe lead works for a well-known company.

BThe sales rep believes there is a strong likelihood of a sale to this lead.

CThe lead has submitted a written agreement to purchase.

DThe lead needs Universal Container's products and services.

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Question: 3

The executive sponsor at Northern Trail Outfitters wants Salesforce users to know when other users are out of office leveraging Chatter functionality.

What should the consultant recommend'

ACreate an Out of Office group and add users to it.

BEnable Set Out of Office Messages on the user profile.

CCreate a form in Flow Builder to post Chatter notifications on records.

DImplement an email integration to post automatic Chatter notifications.

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Question: 4

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem'

Choose 2 answers

ARequire Phone and Email fields on the Lead object.

BCreate a Validation Rule that requires either a Phone or Email.

CConfigure Assignment Rules to only assign Leads with Phone or Email.

DRequire Phone and Email fields on the Lead page layout.

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Question: 5

A sales manager at universal Containers wants to give a sales operations user access to the team's forecast. The sales manager is the forecast manager. The sales operations user will need to report on the forecast.

How can the sales operations user get access to the forecast data for the sales manager's team?

AThe consultant can enable the ''View All Forecasts' permission on the sales operations profile.

BThe sales manager can temporarily assign the sales operations user as the manager of the forecast.

CThe consultant can create a custom report type on the forecast and share it with the sates operations user.

DThe sales manager can share the forecasts page with the sales operations user.

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Salesforce CRT-251 Quiz:4 Topic:23 Questions:16-20