Salesforce CRT-101 Quiz 11 Topic 4 Questions 51-55

Question: 1

Records & Record Detail Pages: I can edit data for multiple records at once by selecting each of them within a list view, Clicking on one of the records, and choosing the field to edit for all.

ATrue

BFalse

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Question: 2

Records & Record Detail Pages: SFDC lets me print list views for Accounts, Campaigns, Cases, Contacts, Leads, or Opportunities.

ATrue

BFalse

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Question: 3

Records & Record Detail Pages: What is NOT true of hover links in SFDC?

AHover links can be found on record detail pages (for leads, opportunities, etc)

BTop of page hover links often provide a summary of information found on the bottom of a page so I don't have to scroll down to see important activity history, notes, etc

CJust about every link in SFDC can be hovered over, and a summary window will pop-up.

DWhen I hover over them, I begin to levitate in my chair

EHover links are cool and will save me some time when researching info about accounts, leads, opportunities, etc.

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Question: 4

Adding Records: I must always search for a company or contact record BEFORE adding a new lead, opportunity, contact, or account into Salesforce.

ATrue

BFalse

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Question: 5

Adding Records: If I add a duplicate record because I haven't searched before adding a new one, the following events will be likely to happen:

AThe data quality in Salesforce.com will start to suck, and head office reports will no longer be accurate

BI will complain when I inevitably end up adding notes or events to the wrong record

CI will feel so guilty that I will be compelled to sign over my commissions to Bill, who needs more money to save homeless cats in the city of Boston

DI will need to delete the duplicate record I have added, or merge the 2 duplicate records together.

EAll of the above

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Salesforce CRT-101 Quiz:11 Topic:4 Questions:51-55