Question: 1
Cloud Kicks is a rapidly growing company and has just expanded its team to include a business analyst (BA). The IT directory has asked the BA to use application Lifecycle Management (ALM) for all Salesforce development projects.
Which step of the ALM cycle requires the BA to study current business process gather requirements, and analyze them?
Question: 2
Passwords CAN be reset using the Salesforce mobile app.
Question: 3
Should the following item be included in a UX Research Plan? Advanced Prototype
Question: 4
True or False? Knowledge Users will be able to edit and create new Knowledge Articles from the Mobile App.
Question: 5
A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps.
What should the BA do to close the gaps or confirm the process steps?
