Salesforce B2B Solution Architect Quiz 1 Topic 3 Questions 1-5

Question: 1

Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessing their order history on B2B Commerce.

Which two options should a Solution Architect consider to improve performance'

Choose 2 answers

ADevelop an archiving strategy around order records from Salesforce based on a criteria that works with customer.

BEnable reporting snapshots to store summarised information.

CCreate a custom component to display all order information.

DUse external objects instead of standard B2B Commerce Order object.

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Question: 2

Northern Trail Outfitters (NTO) currently use Sales Cloud to track deals and now wants to use channel sales to distribute and tell products through resellers (partners). As part of the channel strategy. NTO will be implementing a Partner Community for resellers to register deals or generate quotes. NTO needs to establish metrics to measure each reseller's performance based on the reseller's activities within the Partner Community. NTO wants to focus on leading metrics as opposed to lagging metrics to get early feedback on how the portal is being used by partners.

Which three leading metrics should a Solution Architect recommend to help NTO measure each reseller's goals through the Partner Community?

Choose 3 answers

AProduct types sold

BOpportunities generated

CNumber of quotes generated

DLogins into Partner Community

EOpportunity win rates

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Question: 3

Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.

Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?

Choose 2 answers

AThe connector lets you sync simple products with a flat price.

BThe connector does not support syncing complex CPQ bundles.

CDiscount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic

DThe connector is a two-way sync for product and pricing logic.

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Question: 4

After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.

Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?

Choose 2 answers

AThe CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.

BThe CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.

CThe Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.

DGiven that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.

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Question: 5

Different teams at Universal Containers (UC) are experiencing challenges using their existing tools. The Sales team can only access their application from the office, the Marketing team has to manually import leads coming from the website into their campaign tool, and the Support team lacks a communication history repository between email, social networks, and calls. The website was developed by the IT team, and the Legal team is responsible for the Consent Management Platform used to meet GDPR requirements.

UC wants to improve its relationship with customers, so a digital redesign program is starting with the goal of moving to Salesforce solutions.

Which three steps are necessary to set up a program roadmap?

Choose 3 answers

AIdentify the high-level workload capacity and planning of the IT and Legal teams.

BPrioritize the transformation of activities involving the least development.

CCreate project plans for each of the projects that will be on the roadmap.

DPrioritize the transformation of activities related to customers' interactions.

EExplain how the program contributes to the business's goals.

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Salesforce B2B Solution Architect Quiz:1 Topic:3 Questions:1-5