Salesforce ADX-271 Quiz 38 Topic 5 Questions 186-190

Question: 1

Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?

Select one or more of the following:

AUpdate the setting to Public Visibility for all Community pages

BEnable 'Give access to public API requests on Chatter'

CUpdate the setting to 'Allow access without login'

DEnable the 'Public can access the community' checkbox

Show Answer

Question: 2

Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.

How should a Community Cloud consultant accomplish this task?

Select one or more of the following:

AUse data loader to export contacts and insert as Community users

BUse the Data Import Wizard to create users from contacts

CEnable Person Accounts and set the accounts as Community users

DUse the Salesforce Community user API to create users from contacts

Show Answer

Question: 3

Universal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?

Select one or more of the following:

AEnable Knowledge and Articles

BEnable Entitlement and Milestone

CEnable Case Escalation rules

DEnable question-to-case functionality

Show Answer

Question: 4

What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.

AFind and install a Visualforce survey app from the AppExchange.

BCreate a new page, add the standard survey components, and publish.

CBuild custom Lightning survey components for the template.

DFind and install a Lightning survey app from the AppExchange.

Show Answer

Question: 5

Universal Containers uses Customer Community licences.

One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:

ACustomer Community Plus

BLightning External Apps

CHigh Volume Customer Portal

DPortal Manager

Show Answer

Salesforce ADX-271 Quiz:38 Topic:5 Questions:186-190