Question: 1
Which statement is true about the creation of entitlement processes?
Choose 2 answers
Question: 2
A sales manager is receiving an 'insufficient privileges' error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?
Question: 3
Which two deployment tools should be used to delete metadata from an organization?
Choose 2 answers.
Question: 4
An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account.
Which set of steps should be taken lo merge these accounts using the Salesforce merge feature?
Question: 5
AW Computing uses a private sharing model for cases. A select group of five users need
read/write access to all cases with a specific record type. Of these users, one is assigned the
Support Manager profile and four are assigned the Support Representative profile. How can the
administrator meet this requirement?