Question: 1
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?
Question: 2
Universal Containers created a few new fields on the account object as well as a new section on the page layout in the config sandbox. After positive test results, the administrator created and uploaded a change set with the new fields from the sandbox to production. Unfortunately, the administrator forgot to add the page layout.
Which two options can the administrator take to deploy the page layout?
Choose 2 answers.
Question: 3
Which three actions can occur when an administrators clicks 'save' after making a number of changes to Knowledge data categories in a category group and changing their position in the hierarchy? Choose three.
Question: 4
The sales operations team at Universal Containers wants to ensure that when an opportunity is won the custom shipment date field is populated.
How should the administrator configure salesforce to meet this requirement?
Question: 5
Which statement is true about the creation of entitlement processes?
Choose 2 answers