Question: 1
A sales manager cannot vim a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?
Question: 2
An administrator would like to know which delegated administrators are actively customizing their organization.
their organization. Where can the administrator find this information?
Question: 3
Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered. Which two tools should be used to determine the problem?
Question: 4
A user has pore with read-only permissions for the case object.
How can the user be granted edit permission for cases?
Question: 5
Universal Containers is implementing a new lead status process and wants to be able to do the following:
- Track leads through five different status values
- Run reports showing the duration a lead spends in each status
- Run full Lifetime reports of a lead from creation to conversion
- Prevent leads from skipping a lead status
How can these requirements be met?