Question: 1
Universal containers is using a web-to-lead from to collect contact information
on people interested in its product and wants to ensure that these leads are
contacted in a timely manner. The following actions are required:
send the lead an email with appropriate product information, depending
on which product was selected on the web-to-lead form
Assign the appropriate salesperson to be the lead owner, depending on
the product selected
create a task for the salesperson to follow up with the lead.
At a minimum, which combination of salesforce automation tools will be
required to meet these requirement?
Question: 2
What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3
Question: 3
Universal containers is implementing a time recording system in salesforce.
Employees are required to record their time in a work log custom objectagainst either an opportunity or a case. The company wants to see total
hours worked on an opportunity or a case. which type of relationship field
should an administrator use to relate the work log to the opportunity or
case?
Question: 4
what should an administrator do before case feeds can be enabled? choose 2
Question: 5
which feature is supported in delegated administrator? choose 3
