Salesforce Advanced Administrator Quiz 33 Topic 15 Questions 161-165

Question: 1

UC has engaged a developer to create a custom Apex Rest service that is used

by external systems to manipulate data in salesforce.

which two methods can the administrator use to grant permission to use the Apex

Rest service to the users of the external systems? choose 2 answers

AUpdate the profile for the external systems to include access to the Remote site
settings that correspond to the apex Rest services.

BCreate a permission set that grants the API enabled administrative permission,
and assign it to the users for the external systems.

CCreate a Connected App and a new permission set to grant access to the Apex
Rest services. Assign the permission set to the users for the external systems.

Dcreate a permission set that grants access to the apex classes and grants the
use apex Rest services permission and assign it to the users for the external
systems.

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Question: 2

A maintenance fee is added to each opportunity. this maintenance fee should

NOT be included in the sales Rep's forecast so a custom field called Rep amount is

used.

how should an admin configure forecasting?

AEnable Collaborative Forecasting, create a forecast on the Rep Amount field.

BCreate a Forecasting report, Summarized by the Opportunity Owner field.

CEnable customizable forecasting, create a forecast on the Rep amount field.

Dcreate a Forecasting report, summarized by the Rep amount field.

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Question: 3

In order to provide customer support agents with a 360 view of the customer,

UC wants support agents to continue to have read only access to accounts but allow

create and edit access to contacts and cases. the current OWD for contacts is

'Controlled by parent'.

what solution should be implemented?

AChange OWD of contacts to public read only and grant create/edit access to
cases on support agent profile.

BCreate read/write sharing rules to share all contacts to all support agents and
grant read only access to cases on agent profile.

CGrant create/edit access to contacts and cases on support agent profile.

DChange the OWD of contacts and cases to private and create read/write sharing
for all support agents.

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Question: 4

a salesforce user has created a lightning report that lists all customer support

cases. other users can change the date range but are NOT allowed to changed case

statuses.

how can the report creator configure the report to meet these requirements?

ASave the report in public folder and lock the status filter on the report.

BSave the report in public folder and grant Read Only access to the folder.

CSave the report in private folder and lock the status filter on the report.

DSave the report in private folder and grant Read Only access to the folder.

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Question: 5

an administrator has been asked to set up two custom objects named issues and tickets. multiple tickets can be associated with each issue, and each issue may

be associated with multiple tickets.

how should the administrator set up the relationship between issues and tickets?

ACreate a junction object with both tickets and issues as master objects.

BCreate a lookup relationship with tickets as the master object.

CCreate a lookup relationship on both the tickets and issues object.

DCreate a master detail relationship with issues as the master object

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Salesforce Advanced Administrator Quiz:33 Topic:15 Questions:161-165