Question: 1
Your application contains the following versions of a service level named AuthorizeClaim.
The application is being updated with a new version of the AccountManage ruleset. As part of the update, the service level is no longer circumstanced for AccountOpen cases. The update must retain the circumstancing for the other case types in the application.
Which option do you use to reset the circumstancing for the AccountOpen case type?
Question: 2
An application includes the following set of circumstanced instances of a decision table.
You update the application and increment the AccountManage ruleset version to 01-02-01. As part of this update, the circumstance .Status="Silver" is no longer needed by the application.
How do you implement this change?
Question: 3
The primary purpose of a production ruleset is to allow rules to be
Question: 4
An assignment service-level agreement (SLA) is configured with the following details:
Initial urgency: 20
Assignment ready: Timed delay of 1 hour
Goal: 5 hours and increase urgency by 10
Deadline: 8 hours and increase urgency by 20
Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?
Question: 5
A user reports that an application takes five seconds to complete a step and present the next step in a process. Which tool allows you to gather and analyze performance data for the form submission?