Isaca CISA Quiz 357 Topic 7 Questions 1781-1785

Question: 1

Which of the following is the BEST indication of an effective incident management process?

ANumber of incidents reviewed by IT management

BPercentage of incidents closed without escalation

CNumber of calls to the help des

DPercentage of incidents where root cause has been identified

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Question: 2

An organization has implemented data storage hardware. Which of the following should an IS auditor review to assess if IT is maximizing storage and network utilization?

ADowntime statistics

BThe quality management system

CRoutine and non-routine job schedules

DCapacity management plans

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Question: 3

An IS auditor reviews change control tickets and finds an emergency change request where an IT manager approved the change, modified the code on the production platform, an solved the ticket Which of the following should be the auditor's GREATEST concern?

AThere was no follow-up approval from the business

BThere was no testing prior to making the change in production

CThe IT manager performed the change and resolved the ticket

DThe change was made less than an hour after the request

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Question: 4

An IS auditor is conducting a review of an organization s information systems and discovers data that is no longer needed by business applications. Which of the following would b IS auditor's BEST recommendation?

AAsk the data custodian to remove it after confirmation from the business user

BKeep the data and protect it using a data classification policy

CAssess the data according to the retention policy.

DBack up the data to removable media and store in a secure area.

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Question: 5

Which of the following is a reason for implementing a decentralized IT governance model?

AStandardized controls and economies of scale

BGreater consistency among business units

CGreater responsiveness to business needs

DIT synergy among business units

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Isaca CISA Quiz:357 Topic:7 Questions:1781-1785