Question: 1
Which of the following statements accurately describes one of the characteristics that distinguishes a multinational company from a domestic company?
Question: 2
According to the ISO 14001 standard, which of the following is not included in the requirements for a quality management system?
A Key processes across the entity which impact quality must be identified and included.
B The quality management system must be documented in the articles of incorporation, quality manual,
procedures, work instructions, and records.
C Management must review the quality policy, analyze data about quality management system
performance, and assess opportunities for improvement and the need for change.
D The entity must have processes for inspections, testing, measurement, analysis, and improvement.
Answer : B
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Question: 3
An organization facing rapid growth decides to employ a third party service provider to manage its customer relationship management function. Which of the following is true regarding the supporting application software used by that provider compared to an in-house developed system?
1) Updating documentation is always a priority.
2) System availability is usually more reliable.
3) Data security risks are lower.
4) Overall system costs are lower.
Question: 4
Which of the following phases of a business cycle are marked by an underuse of resources?
1) The trough.
2) The peak.
3) The recovery.
4) The recession.
Question: 5
The cost to enter a foreign market would be highest in which of the following methods of global expansion?