IIA IIA-CIA-Part3 Quiz 16 Topic 1 Questions 76-80

Question: 1

The process of scenario planning begins with which of the following steps?

ADetermining the trends that will influence key factors in the organization's environment.

BSelecting the issue or decision that will impact how the organization conducts future business.

CSelecting leading indicators to alert the organization of future developments.

DIdentifying how customers, suppliers, competitors, employees, and other stakeholders will react.

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Question: 2

The economic order quantity can be calculated using the following formula:

Which of the following describes how the optimal order size will change if the annual demand increases by 36 percent?

ADecrease by about 17 percent.

BDecrease by about 7 percent.

CIncrease by about 7 percent.

DIncrease by about 17 percent.

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Question: 3

A supervisor receives a complaint from an employee who is frustrated about having to learn a new software

program. The supervisor responds that the new software will enable the employee to work more efficiently and with greater accuracy. This response is an example of:

AEmpathetic listening.

BReframing.

CReflective listening.

DDialogue.

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Question: 4

For an engineering department with a total quality management program, important elements of quality management include all of the following except:

ABasing performance evaluations on the number of projects completed.

BComparing results with those of other engineering departments.

CCreating a quality council within the engineering department.

DConducting post-project surveys on performance.

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Question: 5

Refer to the exhibit.

The figure below shows the network diagram for the activities of a large project. What is the shortest number of days in which the project can be completed?

A21 days.

B22 days.

C27 days.

D51 days.

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IIA IIA-CIA-Part3 Quiz:16 Topic:1 Questions:76-80