IIA IIA-CIA-Part2 Quiz 91 Topic 8 Questions 451-455

Question: 1

The phase of the benchmarking process in which the team must be able to justify its recommendations is the

APrioritize benchmarking projects phase.

BImplementation phase.

CData analysis phase.

DResearching and identifying best in class performance phase.

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Question: 2

Researching and identifying best-in-class performance is often the most difficult phase. Which of the following is not a critical step?

ASetting up databases.

BChoosing information-gathering methods.

CFormatting questionnaires.

DEmployee training and empowerment.

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Question: 3

A performance audit engagement typically involves

AReview of financial statement information, including the appropriateness of various accounting treatments.

BTests of compliance with policies, procedures, laws, and regulations.

CAppraisal of the environment and comparison against established criteria.

DEvaluation of organizational and departmental structures, including assessments of process flows.

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Question: 4

Which of the following is true of benchmarking?

ABenchmarking is typically accomplished by comparing an organization's performance with the performance of its closest competitors.

BBenchmarking can be performed using either qualitative or quantitative comparisons.

CBenchmarking is normally limited to manufacturing operations and production processes.

DBenchmarking is accomplished by comparing an organization's performance to that of the best-performing organizations.

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Question: 5

An auditor reviewing an organization's plan for developing a performance scorecard. Which of the following potential performance measures should the auditor recommend excluding from the performance scorecard?

AProduct innovation.

BMarket share.

CCustomer satisfaction.

DEmployee development.

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IIA IIA-CIA-Part2 Quiz:91 Topic:8 Questions:451-455