IIA IIA-CIA-Part2 Quiz 96 Topic 1 Questions 476-480

Question: 1

A traditional quality control process in manufacturing consists of mass inspection of goods only at the end of a production process. A major deficiency of the traditional control process is that it

AIs expensive to do the inspections at the end of the process.

BIs not possible to rework defective items.

CIs not 100% effective.

DDoes not focus on improving the entire production process.

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Question: 2

The primary reason for adopting TOM was to achieve

AGreater customer satisfaction.

BReduced delivery time.

CReduced delivery charges.

DGreater employee participation.

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Question: 3

Quality is achieved more economically if the company focuses on

AAppraisal costs.

BPrevention costs.

CInternal failure costs.

DExternal failure costs.

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Question: 4

Under a total quality management (TOM) approach,

AMeasurement occurs throughout the process, and errors are caught and corrected at the source.

BQuality control is performed by highly trained inspectors at the end of the production process.

CUpper management assumes the primary responsibility for the quality of the products and services.

DA large number of suppliers are used in order to obtain the lowest possible prices.

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Question: 5

Which of the following is a characteristic of total quality management (TOM)?

AManagement by objectives.

BOn-the-job training by other workers.

CQuality by final inspection.

DEducation and self-improvement.

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IIA IIA-CIA-Part2 Quiz:96 Topic:1 Questions:476-480