Genesys GE0-806 Quiz 2 Topic 9 Questions 6-10

Question: 1

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?

Choose 3 answers

AChange the skill levels in WFM Configuration Utility

BDisable Skills in WFM Configuration Utility

CRemove the Login ID in Genesys Administrator

DAdjust the Hiring/Termination date in WFM configuration utility

EGrant the agent an exception in the Calendar

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Question: 2

Which of the fallowing can be configured to send (through a customer-supplied SMTP server) E-mail notifications to agents and supervisors?

AWFM SMTPServer

BWFM MailServer

CWFM Builder

DWFM Daemon

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Question: 3

Which of the following Web servers are supported for WFM database?

Choose 2 answers

AMS Internet Information Server

BIBM web sphere

CJBOSS AS

DApache Tomcat

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Question: 4

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?

Choose 3 answers

AChange the skill levels in WFM Configuration Utility

BDisable Skills in WFM Configuration Utility

CRemove the Login ID in Genesys Administrator

DAdjust the Hiring/Termination date in WFM configuration utility

EGrant the agent an exception in the Calendar

Show Answer

Question: 5

Which of the fallowing can be configured to send (through a customer-supplied SMTP server) E-mail notifications to agents and supervisors?

AWFM SMTPServer

BWFM MailServer

CWFM Builder

DWFM Daemon

Show Answer

Genesys GE0-806 Quiz:2 Topic:9 Questions:6-10