Question: 1
Which three features on the Vector Directory Number (VDN) form are only Call Center Elite feature related? (Choose three.)
Question: 2
Which statement describes the purpose and function of a hunt group?
Question: 3
Refer to the exhibit.
Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable ''A''?
Question: 4
A customer is waiting. In queue, listening to music, and waiting for the call to be routed to an agent. Which mechanism controls what happens while the customer is wafting In the queue?
Question: 5
Which statement describes the purpose and function of a hunt group?