Avaya 37820X Quiz 2 Topic 1 Questions 6-10

Question: 1

With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

ABasic

BPlus

CBusiness

DPlatinum

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Question: 2

Refer to the Scenario: H&H Ticket.

q2_37820X

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.

In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

AIP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

BThe IP Office can be virtualized in either a Nutanix or a VMware environment.

CIP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.

DIP Office uses many of the same components and applications such as SBCE and System Manager.

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Question: 3

One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to

In addition to Name, Full Name, and extension, what other field can be synchronized?

AEmail address

BAddress

CJob function

DOrganization or group

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Question: 4

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

AIt does not Include a camera.

BIt does not have a touch screen.

CIt includes traditional dial pad.

DIt must use a corded handset.

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Question: 5

Refer to the Scenario: IT-FAC.

q5_37820X

The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.

What can you tell the Account Manager about the CDR/SMDR information and output?

AIP Office tracks that information and It can be reviewed using the built-in reports.

BIP Office does not track that Information but It is available using a third-party call
accounting application.

CIP Office does not track that information but it is available with a call center application.

DIP Office tracks that information and It Is provided In a CSV format.

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Avaya 37820X Quiz:2 Topic:1 Questions:6-10