Avaya 37820X Quiz 1 Topic 1 Questions 1-5

Question: 1

Refer to the Scenario: IT-FAC.

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The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.

What can you tell the Account Manager about the CDR/SMDR information and output?

AIP Office tracks that information and It can be reviewed using the built-in reports.

BIP Office does not track that Information but It is available using a third-party call
accounting application.

CIP Office does not track that information but it is available with a call center application.

DIP Office tracks that information and It Is provided In a CSV format.

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Question: 2

Refer to the Scenario: IT-FAC.

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You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.

Which application and deployment option will provide this functionality?

AAvaya Communicator using iOS or Android smartphones

Bone-X Mobile Preferred using iOS or Android smartphones

CScopia Mobile using iOS or Android smartphones

Done-X Mobile Preferred using Windows smartphones

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Question: 3

Refer to the Scenario: IT-FAC.

q3_37820X

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.

In addition to the hardware, which licensing is required for this solution?

A30 Standard licenses; since you need to duplicate the Standard licenses for HA

B15 Standard licenses; since HA Is included with the Standard license

C15 Standard licenses and 15 Standard HA licenses

D15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses

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Question: 4

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

AIt does not Include a camera.

BIt does not have a touch screen.

CIt includes traditional dial pad.

DIt must use a corded handset.

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Question: 5

With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?

AOne user with Office Worker licence, one user with Power User licence

BTwo users with Avaya Equinox Meetings Online virtual meeting rooms

CTwo users with Avaya Equinox Conferencing host licences

DTwo users with Power User licences

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Avaya 37820X Quiz:1 Topic:1 Questions:1-5